Terms of use Flight Vouchers

1. The voucher is valid for 4 years from date of issue and is provided for use in the form of a code.

2. It can be redeemed against flights and services online at sunexpress.com during the payment stage or against bookings made via the contact centre (contact numbers can be found at sunexpress.com)

3. The voucher is valid for all XQ and XG flights and all SunExpress services that can be pre-booked on the SunExpress website sunexpress.com (discounted upgrade bundles, XLeg seats, Premium meals, X-Bag etc.). It cannot be used for services that are provided by third parties or that can only be purchased on-board the flight such as duty free, inflight entertainment and food and beverages. Pre-order duty free is also excluded.

4. The voucher’s recipient may redeem the gift certificate multiple times until the available balance is zero or until the specified end date has expired.

5. If necessary, where the balance is insufficient for a purchase, the amount remaining may be topped up with a credit card.

6. The voucher can be used by the recipient to purchase flights and services for people other than the recipient.

7. The voucher cannot be redeemed for SunExpress flights and services sold by travel agencies and/or tour operators or other third parties.

8. SunExpress does not accept responsibility for stolen or lost vouchers. We recommended you do not divulge the voucher code to others, as when the code is revealed, anyone can use it to make bookings.

9. The voucher cannot be paid out in cash.